1. Introduction 

This Privacy Policy governs the collection, use, and protection of personal data by Roma and Leandi Naudé (https://www.romanaude.co.za/). We respect your privacy and are committed to protecting your personal information in accordance with South African data protection regulations, including the Protection of Personal Information Act (POPIA). This policy outlines how we collect, use, secure, and manage your personal data when you visit our website, enquire about properties, or engage with our real estate services.

‍2. The Data We Collect 

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, and title.
• Contact Data: Email address, telephone numbers, and physical address.
• Property Requirements: Information regarding your property preferences, budget, and purchasing or selling timelines.
• Technical & Usage Data: Internet protocol (IP) address, browser type, and information about how you use our website and view our property listings.

3. How We Collect Your Data

 We collect data through:

• Direct Interactions: When you fill in contact forms on our site, request property details, schedule a viewing, or correspond with us via phone or email.
• Automated Technologies: As you browse our website, we may automatically collect technical data using cookies and similar tracking technologies to improve your user experience.

4. How We Use Your Personal Data 

We will only use your personal data when the law allows us to, primarily in the following circumstances:

• To provide you with requested property portfolios, listing details, and market updates.
• To arrange and manage property viewings.
• To facilitate property transactions and connect you with necessary third parties (where requested).
• To respond to your enquiries and manage our ongoing client relationship.
• To analyse site traffic and improve our digital property showcases.

5. Disclosures of Your Personal Data 

To provide a seamless real estate experience,we may share your personal data with trusted third parties, including:

• Professional advisers and service providers such as conveyancing attorneys, bond originators, and property managing agents (only when relevant to your specific transaction and with your consent).
• IT and system administration providers who support our website infrastructure.
• Legal or regulatory authorities if required by law.

We require all third parties to respect the security of your personal data and to treat it strictly in accordance with thelaw.

6. Data Security and Retention 

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, or to satisfy any legal, accounting, or reporting requirements.

7. Your Legal Rights 

Under POPIA, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction or updating of your personal data.
• Request the erasure of your personal data.
• Opt out of receiving property alerts or marketing communications at any time.

8. Contact Details 

If you have any questions about this privacypolicy, your personal data, or wish to exercise your legal rights, pleasecontact us at: roma@romanaude.co.za